Terms of Service

Last updated: July 2026

By using Upsurge, you agree to these terms. They're written to be readable — please do read them.

1. The service

Upsurge is a voice-to-text app that transcribes your speech and cleans it into ready-to-use text, on iPhone and Mac. It's provided by the makers of Upsurge ("we", "us").

2. Free and Pro

Upsurge on iPhone is free to use with a weekly limit on how much you can dictate. Upsurge Pro is an optional auto-renewable subscription that removes that limit and unlocks translation, the AI speech coach and the full statistics. Upsurge for Mac is free and has no dictation limit, and what you dictate there does not count against the iPhone's allowance.

3. Subscriptions and billing

• Upsurge Pro is offered as a monthly or yearly auto-renewable subscription. The current price is shown in the app before you buy and may vary by region.
• Payment is charged to your Apple ID at confirmation of purchase. We never see or handle your card details — Apple processes all payments.
• Your subscription renews automatically for the same period and price unless you cancel at least 24 hours before the current period ends. You can manage or cancel it anytime in your Apple ID settings → Subscriptions.
• Refunds are handled by Apple, not by us, through Apple's own process (reportaproblem.apple.com).
• If your subscription lapses, Upsurge keeps working on the free tier — your history and data are never locked away.

4. Your access

Access is tied to an anonymous device token created by the app. You're responsible for the activity on your device. Don't attempt to abuse, overload, reverse-engineer, or gain unauthorized access to the service.

5. Your content

You own what you say and the text Upsurge produces from it. You grant us only the limited permission needed to process your audio, return your cleaned text, and remember the handful of names and terms Upsurge learns so it spells them correctly — see the Privacy Policy for exactly what is kept and for how long. We don't claim ownership of your messages and we don't use them to train models.

6. Acceptable use

• Don't use Upsurge for anything unlawful, or to create harmful, harassing, or infringing content.
• Don't attempt to disrupt the service or access it through automated or bulk means outside the app.
• Respect the rights and privacy of others when recording and sending text.

7. Availability

We work to keep Upsurge running, but we don't guarantee uninterrupted or error-free operation, and we may change or suspend features with or without notice.

8. No warranty

Upsurge is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose or accuracy of transcription. You use it at your own discretion and risk.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages, or for any loss of data, arising from your use of Upsurge. Because Upsurge stores your history on your own device and iCloud, keeping your own backups is your responsibility.

10. Changes

We may update these terms as Upsurge evolves. When we make material changes we'll update the date above. Continuing to use Upsurge after a change means you accept the updated terms.

11. Contact

Questions about these terms? Email hello@heyvoxly.com, or reach us on LinkedIn.